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Blog

The Accountants for Growth

Understanding your data

Understanding your data

I love data (or dada in my Canadian dialect) but I’ll be the first to admit the stuff is pretty useless until you actually start to organise it. One of the most important types of data a business has is information about their clients. Most of the time, this information is broken up into different spreadsheets, offering different perspectives of the client and the service, but rarely providing a complete overview of the service delivered.

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Credit Control

Credit Control

Last week I ran a successful seminar entitled ‘How to get paid on time every time’. The delegates considered 17 separate strategies which they could use in their respective businesses in order to improve their debtor collection.

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Building solid business relationships

Building solid business relationships

We all have different expectations, so it’s important in all business agreements and relationships to establish between both parties what those expectations are.  


Business is a two way street and it’s important to outline what you need from clients so they can receive the best service possible. To ensure this at James, Stanley & Co Ltd, we use a ‘Basis of our Relationship’ form which identifies what we need from our clients to ensure they receive the services they need to succeed.

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